TrailBlazer Success: Quality Improvements at Paint Manufacturer
A large paint manufacturer was experiencing quality control issues, facing relationship-ending complaints. Management was deeply complacent. BeckWay Group TrailBlazers provided an interim Quality Manager to guide new quality-driven operations initiatives, including in-process quality call-outs and issue resolution processes. The company saw a 70%+ reduction in customer complaints in just 11 months.
Our Trailblazer team is comprised of experienced operating and finance partners who work side-by-side with your management teams to implement change activities. Learn more by contacting Colin Garner at cgarner@beckway.com today.